Welcome to Rattraps. By accessing or using our website https://rattrapss.com/ , placing an order, creating an account, or otherwise using our products and services, you agree to be bound by these Terms & Conditions.
Please read these Terms & Conditions carefully before using our website. If you do not agree with any provision of these Terms, you should not access or use our website or services.
1. General
For the purposes of these Terms & Conditions:
“Rattrapss,” “we,” “our,” or “us”refers to the owner and operator of the Rattraps website and the provider or seller of the products and services offered through the platform.
“User,” “you,” or “customer” refers to any individual or legal entity who accesses, browses, registers on, or purchases products through our website.
2. Eligibility
You must be at least 18 years of ageto make purchases through our website, or you must use the website under the supervision of a parent or legal guardian.
By accessing or using our website, you represent and warrant that you have the legal capacity and authority to enter into a binding agreement under applicable law.
3. Account Responsibility
If you create an account on our website, you are responsible for:
Providing accurate, complete, and current information
Maintaining the confidentiality and security of your login credentials
Updating your account information when necessary
All activities and transactions conducted through your account
You must notify us promptly if you become aware of any unauthorized access to or use of your account.
4. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and prices displayed on our website are accurate and up to date.
However, we do not warrant that all product information is completely accurate, error-free, complete, or current at all times.
Product images are provided for illustrative and representational purposes only. Actual product packaging, appearance, dimensions, color, or other characteristics may vary from the images displayed on the website.
5. Pricing & Payments
All prices are displayed in Indian Rupees (₹) unless otherwise specified.
Applicable taxes and charges will be included or displayed separately, as applicable.
Rattrapss reserves the right to modify product prices, offers, discounts, or promotional schemes at any time without prior notice.
Any price change will not affect orders that have already been confirmed, except where required by law or in cases of an obvious pricing error.
We accept payment methods made available on our website, which may include credit cards, debit cards, UPI, digital wallets, and net banking.
All online payments are processed through authorized third-party payment service providers.
We reserve the right to cancel or refuse an order in cases of suspected fraudulent activity, pricing errors, unauthorized transactions, or other circumstances permitted under applicable law.
6. Shipping & Delivery
We aim to process and dispatch orders within the estimated time specified on our website.
Delivery timelines are estimates only and are not guaranteed. Delays may occur due to circumstances beyond our reasonable control, including courier delays, weather conditions, transportation disruptions, public holidays, natural events, or other unforeseen circumstances.
For complete information regarding shipping, delivery, and order cancellation, please refer to our Shipping & Cancellation Policy.
7. Cancellations, Returns & Refunds
Orders may be cancelled only before dispatch, subject to the applicable cancellation terms.
Eligible products may be returned within 48 hours of delivery, subject to the conditions specified in our Return & Refund Policy.
Approved refunds will generally be processed to the original payment method within 10 business days, subject to the processing time of the relevant payment provider or financial institution.
Certain products may not be eligible for cancellation, return, replacement, or refund.
For complete details, please review our Return & Refund Policy and Shipping & Cancellation Policy
8. Non-Returnable Products
Certain products may not be eligible for return or refund, including but not limited to:
Perishable goods, such as food, flowers, and plants
Customized, personalized, or made-to-order products
Pest control chemicals, sprays, or other applicable products
Clearance or final-sale items
Gift cards
Products that have been used, damaged, altered, or otherwise made unsuitable for resale, where applicable
The eligibility of a product for return will be determined in accordance with our Return & Refund Policy and applicable law.
9. Prohibited Use
You agree not to use our website or services:
For any unlawful, fraudulent, or unauthorized purpose
To violate any applicable law or regulation
To infringe or misappropriate our intellectual property or the intellectual property of any third party
To transmit viruses, malware, malicious code, or other harmful material
To interfere with or disrupt the operation or security of the website
To attempt unauthorized access to our systems, servers, databases, or accounts
To harass, abuse, threaten, or harm any person
To provide false, misleading, or fraudulent information
Any violation of these Terms may result in suspension or termination of your access to the website and may also result in appropriate legal action where applicable.
10. Intellectual Property
All content available on our website, including but not limited to text, product descriptions, logos, trademarks, graphics, photographs, images, videos, designs, icons, software, and other materials, is owned by or licensed to Rattrapss or its respective partners and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, transmit, display, sell, or otherwise use any website content without our prior written permission, except as expressly permitted by applicable law.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Rattraps shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or relating to:
Your use of or inability to use the website
Delays or interruptions in website availability
Reliance on information provided on the website
The purchase, use, or inability to use any product
Unauthorized access to or alteration of information transmitted through the website
Events beyond our reasonable control
We do not warrant that the website will always be available, uninterrupted, secure, or completely free from errors or defects.
Nothing in these Terms shall exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
12. Third-Party Links and Services
Our website may contain links to third-party websites, services, payment providers, or other external platforms for your convenience.
Such third-party websites and services operate independently and may have their own terms, conditions, and privacy policies. Rattraps does not control and is not responsible for the content, availability, security, privacy practices, or policies of third-party websites.
You access third-party websites and services at your own discretion and risk.
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Rattraps, its owners, employees, representatives, affiliates, and service providers from and against any claims, losses, liabilities, damages, costs, or expenses arising from:
Your violation of these Terms & Conditions
Your misuse of the website or services
Your violation of any applicable law or third-party rights
Any fraudulent or unauthorized activity associated with your account
14. Modifications to These Terms
Rattrapss reserves the right to modify, update, or revise these Terms & Conditions at any time.
Any changes will become effective when posted on this page, unless otherwise stated. Your continued use of the website after the updated Terms are posted constitutes your acceptance of the revised Terms.
We recommend reviewing these Terms periodically to remain informed of any changes.
15. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India
Any dispute arising out of or relating to these Terms, the website, or our products and services shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.
16. Contact Information
Email: rattrapss24@gmail.com
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